View Our Website View All Jobs

Organizational Change Manager/Analyst

Change Management and Adoption Project Manager

This role would serve as the primary contact at the customer site working with senior leadership, business/operations users and technical partners, as well as a group of AV associates whom are very familiar with the VA, the client and the program and project history. The project manager will help support and drive organizational change management and adoption of new across the multiple software development projects within the EVO. The staff member would assist to create Change Management and Deployment (CM&D) plans, but also maintain the document through deployment and implementation. This person will provide oversight to the full change management and deployment process. This position is located in Washington, DC.

Required Experience:

Change Management Experience

4+ years’ experience:

  • Facilitates/participates in stakeholder engagement activities to develop as-is, to-be and readiness assessments for each project.
  • Expertise in engaging and managing stakeholders for successful business transformation.
  • Engage with organizational stakeholders to assess gaps in people, processes and technologies to ensure a complete and cohesive change strategy for each project.
  • Developing the strategy and plan for the implementation, communication, training and user adoption of new software applications, with emphasis on large-scale, multi-site projects
  • Assist in developing training and communications strategies to garner stakeholder buy-in and successful adoption.
  • Creating and vetting various change management and adoption documents utilizing appropriate change management methodologies.
  • Ensure client ability in achieving sustainable performance and/or improvements by facilitating lessons learned and retrospective data collection and reporting, (utilizing as surveys, questionnaires, etc.)

 

Project Management Experience

6+ years’ experience in:

  • Maintain and managing relationships with senior level management within the client organization. 
  • Managing software development projects or other technology-based organizational transformation initiatives.
  • Work in conjunction with the stakeholders and tactical teams throughout the life of the project to ensure milestones are met and successful project implementation and adoption. 
  • Managing project scheules to ensure milestones are being met or
  • Responsibilities, Skills, Knowledge, and Abilities:
  • Strong facilitation skills to balance client and key stakeholder interests with health of overall project.
  • Communicating on behalf of/serving as liaison of an organization such as leading meetings, training, serving as a liaison, leading public presentations, etc, to ensure effect change management and adoption.
  • Ability to communicate clearly and directly, both oral and written
  • Knowledge of change management related to deployment of new IT systems
  • Proficient use of Microsoft Office products including MS Project
  • Ability to navigate a complex work environment to collaborate with business users, project sponsors, client senior leadership, technology partners, other contractors and supporting teams.
  • Manage the expectations of the customer with regard to solution functionality and deployment process
  • Work with clients to review and develop guidance and policies that will facilitate understanding, adoption and implementation of new processes.
  • Reviews, understands and effectively communicates the requirements of new policies and legislation and helps to implement strategic planning initiatives to achieve all requirements.
  • Provides analytical and technical support for change management initiatives.
  • Ensure documents are maintained, removing the risk of tasks being missed, poor stakeholder engagement and abandonment of necessary updates
  • Facilitate pre- and post-survey and data analysis to ensure successful adoption.
  • Ability to travel within a weeks’ notice.

Preferred Experience and Education Certifications:

  • Bachelor Degree in Psychology, Organizational Development, Change Management or related field or 6+ years of professional experience.
  • Change Management Certification (ACMP or Prosic) or 4 years of Change Management experience
  • Experience in a professional services/consulting organization environment is required
  • PMP + 5 years of project management experience or 7 years of project management experience

If scheduled for interview, please be prepared to bring and discuss a Change Management Plan, Stakeholder Engagement Plan, Communications Plan, Training Plan, Deployment Plan or other stakeholder engagement artifact you have develop

This job will be active through April 14, 2017

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accomodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.