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Business Analyst

AV is consistently seeking experienced and high-quality Business Analyst Associates to develop and manage business requirements for our clients. Our Associates follow a validated design-driven approach that enables our clients to evolve to their desired future state. This approach has proven to be critical to our client’s ability to realize greater value and improvements in their planning, programming, acquisition, accountability, and performance measures.

The business analyst will support requirements planning, facilitation, validation and decomposition in partnership with OI&T for the Veterans Experience Office’s (VEO) Agency Priority Goals (APG) and Transactional surveys.  The APG survey needs an analyst to complete the requirements process for the final operating capability to distribute and collect data from surveys measuring, among other items, the Veteran’s trust in the VA.

For the Transactional Survey, the analyst will continue the requirements process for surveys to be sent and completed by Veterans to provide continuous “in the moment” feedback.  All surveys will provide data so the VA can analyze and increase the Veteran’s (and VA employee’s) experience.

Desired Skills, Knowledge, and Abilities:

  • Experience in Enterprise Architecture, Shared Services Design, Business Process engineering, Business Requirements Documentation (functional/non-functional)
  • Experience with CRM, call centers, cloud computing, web services delivery of self-service applications, identity access management solutions, leveraging of mobile phone technologies, etc.
  • Experience with the following tools: Rational Product Suite (i.e. Rational Requirements Composer (RRC), Rational Team Concert (RTC), and Rational Quality Manager (RQM))
  • Supporting consultation for senior management
  • Ability to multi-task and prioritize competing activities
  • Ability to balance client and key stakeholder interests with health of overall project
  • Ability to communicate clearly and directly, both oral and written
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio and Outlook), MS Project and SharePoint
  • Support stakeholder engagement throughout the full project life cycle

Required Skills, Knowledge, and Abilities:

5-10 years’ experience in:

  • Experience in enterprise architecture and shared services design 
  • Experience with both functional and non-functional business requirements elicitation and documentation
  • Experience in use case and user story design, business process modeling and requirement taxonomy
  • Systems Engineering and System Process Analysis skills

Experience in:

  • Eliciting Business Requirements for Software development projects and systems development life cycle in an Agile environment
  • Analyzing current (As Is) state of a business operation to understand its component parts and their relationship to each other in a system
  • Developing a future template (To Be) for a business process or new software development
  • User Story, Use Case, and Test Case Development

Desired Education/Certifications:

  • Business Analysis certification (CBAP, PMI) strongly preferred
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